2013/4/24 disruptions BASE Liege and Namur

Many of you have reported to us that it was impossible to call and use the SMS service on Monday morning on the BASE in the regions of Liege and Namur. On his Twitter account, the operator has confirmed disturbances indicating that its teams were working to solve the problem.

Base explains about the disruption to its One of the suppliers of the operator would accidentally cut the main fiber line for roadworks:

"Due to a break in the fiber cable due to roadworks, BASE Company encounters problems on the 2G in the regions of Liege and Namur, which affects calls and sms. In some parts of Liege, the 3G is unavailable. We emphasize that emergency calls are always possible. All our teams are actively working to find a solution quickly. We present our apologies for any inconvenience.

To ensure maximum protection and optimum quality of our, a fiber-reserve is still in place and takes over in case of problems. Murphy's Law has unfortunately hit. One of our suppliers started this morning with upgrades and another vendor accidentally cut the main fiber line for roadwork, which is behind the cut. "